Electronic devices hold a wealth of information about the user. This data is remarkably easy to access when it falls into the wrong hands. Potential liability exists when an entity fails to properly handle devices within its control. By disposing of devices improperly, you risk publicly exposing your guests’ and company’s sensitive or confidential data.
In 2014, the 911 Cell Phone Bank created the DATA-SECURE program which helps lost-and-found departments safely and securely dispose of the electronic devices in their possession. By utilizing third-party verification software, we guarantee complete data-erasure of all electronic devices according to the DOD NIST 800-88 Rev. 1 guidelines. Erasure is compliant with all data privacy regulations and guidelines including ISO 27001 and ISO 27040.
Factory reset issues
Did you know? A factory reset on a device does not permanently delete personal data, nor will it prevent a potential data breach. On a test conducted on 100 second-hand factory-reset Android devices, 19% had recoverable data, with 10% containing information such as text messages and call logs from the previous owner. One phone contained sensitive corporate data.
By failing to dispose of these devices properly, a company can unintentionally expose their guests to a data breach. They can also be held liable for the total cost of the breach if the customers identity was stolen because the lost electronic device was not disposed of properly.






